Where is the pickup and return location for the rental items?

Where is the pickup and return location for the rental items?

Pickup and return take place at Steinstraße 16, 64291 Darmstadt.

Is it possible to pick up or return the items at a different location?

No, both pickup and return are only possible at Steinstraße 16 in Darmstadt. Shipping or delivery services are currently not offered.

At what times can pickup or return take place?

You can choose your pickup and return times during booking or set them online no later than 24 hours before the rental starts. Please arrive at the agreed times and let us know early if your plans change.

You will receive an automatic reminder email about one day before your appointment.

What happens in case of a delayed pickup or return?

Please adhere to the agreed times. Especially during holiday periods, a delayed pickup or return may impact other customers and cause unnecessary waiting times. While we strive to remain flexible, we kindly ask for your understanding in case of scheduling conflicts. Please notify us in advance if you expect a delay.