Booking and reservation

14 Docs

Are my bikes protected against theft?

Last Updated: February 1, 2025

Both the bike carrier and the bicycles are secured with locks to prevent unauthorized access. We still recommend securing the bikes on the carrier with an additional lock. At the destination or when not in use, you should remove the bicycles from the carrier and store them in a secure location.

Are the rented items insured against theft, loss, or damage?

Last Updated: February 1, 2025

At the moment, we are unable to offer insurance for each rental agreement. Many car insurance policies cover the roof box, rear box, or bike carrier under comprehensive insurance as a permanently attached accessory to the vehicle. Home insurance often covers the theft of items. Please check with your insurance provider for the regulations that...

Can I book on short notice?

Last Updated: February 3, 2025

Yes, it is possible to book at short notice, but this depends on the desired item: ✔ Roof boxes, rear boxes, tow bar bike carriers, and coolers can be booked with 24 hours’ notice. ✔ Combinations that include a roof rack require a lead time of 3 days, as we need to prepare the appropriate...

Can I extend or shorten my rental period?

Last Updated: February 3, 2025

In general, you’re free to adjust your rental period. If you would like to extend it, please contact us well in advance. Keep in mind that any extension must be requested at least 3 days before the end of the rental period and will only become effective upon our confirmation. Important: If you wish to...

Can I still open the trunk?

Last Updated: February 3, 2025

Yes, all of our towbar bike carriers are tiltable, ensuring that you have easy access to the trunk even when bikes are mounted. For vehicles with particularly large tailgates, such as vans or minibuses, we recommend the Uebler I21 Z90. This carrier can tilt up to 90°, providing unrestricted access to the trunk.