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The key is broken – What can I do?

  1. Key broken before departure
    If you haven't left for your trip yet, we'll try to exchange the box, depending on availability.
  2. Key broken during vacation
    Have a replacement key made at a local locksmith. If possible, try opening or closing the roof box from the other side. Contact us for further assistance if needed.
  3. Repair after return
    We'll attempt to remove the broken key and install a new lock cylinder.
    ✔ Cost for the new lock cylinder: €30
    In most cases, the entire locking bar needs replacement (the old bar must be drilled out, renewed, and re-riveted).
    ✔ Cost for locking bar replacement: €80
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