- +49 (0) 6151 278 0827
- kontakt@dachbox4you.de
- Steinstraße 16, 614291 Darmstadt
Yes, it is possible to book at short notice, but this depends on the desired item: ✔ Roof boxes, rear boxes, tow bar bike carriers, and coolers can be booked with 24 hours’ notice. ✔ Combinations that include a roof rack require a lead time of 3 days, as we need to prepare the appropriate...
In general, you’re free to adjust your rental period. If you would like to extend it, please contact us well in advance. Keep in mind that any extension must be requested at least 3 days before the end of the rental period and will only become effective upon our confirmation. Important: If you wish to...
We’re happy to help you choose the right roof box, but please schedule an appointment in advance, as our location is not always staffed.
Yes, you can of course use your own roof racks, as long as they do not exceed the required dimensions. What are the requirements for my roof racks? ✔ The crossbars must not exceed 80 mm in width and 30 mm in height. ✔ he racks must ensure a secure and stable attachment of the...
A €6 flat fee per rental covers mounting, dismounting, and basic cleaning of the rented items. Please ensure heavy dirt(e.g., sand) is removed before returning them.
Whether cancellation fees apply depends on when you cancel your booking: • 14 days before the booking start date: Free cancellation and a full refund of any payments made. • 8–13 days before the booking start date: 50% of the rental price will be charged, and any payments made will be refunded on a pro-rata...
You can easily cancel your booking by using our online cancellation form or by sending us an email. Your booking will be processed according to our cancellation policy – depending on how far in advance you cancel, cancellation fees may apply. Once we receive your cancellation request, you will receive a confirmation email.
Do you have a new vehicle and need a different base rack? No problem – contact us! We’ll do our best to provide you with the right base rack. Please note that short-term changes are not always possible. Getting in touch with us early helps us find the best possible solution for you.
We have roof racks for over 1,600 vehicle models in stock. In most cases, we can therefore offer you a suitable carrier immediately. What if there is no carrier available for my vehicle? If there is currently no roof rack in stock for your vehicle, we will endeavor to provide one, provided there is sufficient...
During your booking, you selected the specific date and time for the pickup or return of your rental item. This appointment was scheduled to meet your individual needs and ensure you receive optimal service. We kindly ask that you arrive on time for the scheduled appointment to help guarantee a smooth process. If your plans...
You can conveniently pay the rental fee at the time of booking using a debit card, credit card, or PayPal.
Where is the pickup and return location for the rental items? All rental items must be picked up and returned exclusively in Darmstadt. The exact address will be provided to you in your booking confirmation. Is it possible to pick up or return the items at a different location? No, both pickup and return are...
If your desired time slot is unavailable, there are two possible reasons: 1. Maximum number of pickups and returns reached – To ensure a smooth process, each time slot has a limited number of available appointments. Once this capacity is reached, no further bookings can be made for that time. 2. Items unavailable – If...
You may not be able to select the rental period because availability is checked in real-time. If an item is unavailable for the requested period, the selection is automatically restricted. What can I do? Try different rental dates if possible. ✔ Check for alternative items, as similar models might be available. If you need further...
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